Privacy policy

 

This is a privacy policy of Africanlaceshop.

About Us
africanlaceshop.com is committed to protecting your privacy and security. We will ensure that any information we obtain and use will always be held, used and transferred in compliance with all applicable data protection rules.
We will not pass on your details to anyone else without asking you first.
We do collate statistics about site traffic using Google analytics or other tools, sales and other commercial information which we pass on to trusted third parties to assist us in improving the service we provide to you. However, none of this information will identify individuals.
You may opt out of the various uses of your personal information at any time, even if you have previously given your consent for us to use them.

Security checks
As part of our policy to protect against the fraudulent use of credit cards, we carry out random security checks on orders. These can take various forms, and may involve contacting you by telephone before your order is processed.
From time to time it may be necessary for us to ask you to provide a copy of a recent statement header for the card being used on your order. Please note that we are only interested in confirming information already provided on your order, i.e. the billing name and address and card issuer details, and do not need to see actual transactions, which can be covered up. In case you have any concerns regarding security, we can assure you that all information is shredded as soon as we have confirmed the details required.

We reserve the right to cancel an order if the security elements provided don't give enough safety.
We hope you appreciate that these measures are a necessary precaution, undertaken in the interests of fraud prevention.

Accounts and passwords
Your account contains your delivery and billing details, email preferences and a record of your orders. You will need your email address and password to see or edit your personal details. Please note that we do not store your credit card details online.

We invite you to contact us if you have questions about this policy. You may contact us by mail at the following address:
 

Nova Rädler
Raiffeisenstrasse 8
A-6890 Lustenau
Austria

 contact@novalace.com or by phone at +(43) 676 7921710